Birdsong Technology Group

Birdsong Technology Group http://birdsongdyer.wordpress.com Continuous Improvement Resources Thu, 15 Dec 2011 02:08:51 +0000 en hourly 1 http://wordpress.com/ http://s2.wp.com/i/buttonw-com.png Birdsong Technology Group http://birdsongdyer.wordpress.com Why FMEA (Failure, Modes, Effects, Analysis)? http://birdsongdyer.wordpress.com/2010/10/01/why-fmea-failure-modes-effects-analysis/ http://birdsongdyer.wordpress.com/2010/10/01/why-fmea-failure-modes-effects-analysis/#comments Fri, 01 Oct 2010 21:28:12 +0000 birdsongdyer http://birdsongdyer.wordpress.com/?p=171 ]]> http://birdsongdyer.wordpress.com/2010/10/01/why-fmea-failure-modes-effects-analysis/feed/ 1 birdsongdyer FMEA GE’s Change Acceleration Process (CAP) Model Overview http://birdsongdyer.wordpress.com/2010/09/03/ges-change-acceleration-process-cap-model-overview/ http://birdsongdyer.wordpress.com/2010/09/03/ges-change-acceleration-process-cap-model-overview/#comments Fri, 03 Sep 2010 06:27:01 +0000 birdsongdyer http://birdsongdyer.wordpress.com/?p=156 ]]> http://birdsongdyer.wordpress.com/2010/09/03/ges-change-acceleration-process-cap-model-overview/feed/ 2 birdsongdyer cap-model How to get the voice of your customer (VOC)? http://birdsongdyer.wordpress.com/2010/08/11/how-to-get-the-voice-of-your-customer-voc/ http://birdsongdyer.wordpress.com/2010/08/11/how-to-get-the-voice-of-your-customer-voc/#comments Wed, 11 Aug 2010 20:48:35 +0000 birdsongdyer http://birdsongdyer.wordpress.com/?p=142 ]]> http://birdsongdyer.wordpress.com/2010/08/11/how-to-get-the-voice-of-your-customer-voc/feed/ 1 birdsongdyer CTQ C&E Why Social Media for Customer Satisfaction? http://birdsongdyer.wordpress.com/2010/07/26/why-social-media-for-customer-satisfaction/ http://birdsongdyer.wordpress.com/2010/07/26/why-social-media-for-customer-satisfaction/#comments Mon, 26 Jul 2010 08:49:25 +0000 birdsongdyer http://birdsongdyer.wordpress.com/?p=91 ]]> http://birdsongdyer.wordpress.com/2010/07/26/why-social-media-for-customer-satisfaction/feed/ 1 birdsongdyer Why Root Cause Analysis? http://birdsongdyer.wordpress.com/2010/07/06/why-root-cause-analysis/ http://birdsongdyer.wordpress.com/2010/07/06/why-root-cause-analysis/#comments Tue, 06 Jul 2010 16:56:05 +0000 birdsongdyer http://birdsongdyer.wordpress.com/?p=52 ]]> http://birdsongdyer.wordpress.com/2010/07/06/why-root-cause-analysis/feed/ 3 birdsongdyer Fishbone